SMS TERMS AND CONDITIONS
Effective Date: August 25, 2026
Dreas Healthcare Services and Ohio Healthcare Professionals (collectively, “Dreas Healthcare,” “we,” “us,” or “our”) may offer text messaging services to patients, prospective patients, customers, and other individuals who provide consent to receive SMS or MMS messages from us.
- PROGRAM DESCRIPTION
By opting in, you authorize Dreas Healthcare to send text messages to the mobile telephone number you provided. Messages may include:
• Appointment confirmations, reminders, and scheduling updates
• Patient service and account-related communications
• Responses to questions or requests
• Office announcements and operational updates
• Healthcare, wellness, service, or promotional information, when separately authorized
Consent applies only to communications from Dreas Healthcare. Consent to receive marketing or promotional text messages is not a condition of purchasing goods or services or receiving treatment.
- CONSENT TO RECEIVE TEXT MESSAGES
You may opt in through an unchecked consent box on our website, a written or electronic patient form, an SMS keyword, or another method that clearly indicates your agreement to receive text messages.
By opting in, you confirm that:
• You are the subscriber or customary user of the telephone number provided;
• You are authorized to consent to receive messages at that number; and
• You understand that messages may be sent using an automated telephone dialing or messaging system.
Providing a telephone number by itself does not automatically enroll you in promotional text messaging.
- MESSAGE FREQUENCY
Message frequency varies based on your interaction with Dreas Healthcare, appointment activity, and the services for which you enrolled. You may receive recurring messages.
- MESSAGE AND DATA RATES
Message and data rates may apply according to your mobile carrier and service plan. Dreas Healthcare does not charge a separate fee for participating in its text messaging program.
- OPTING OUT
You may cancel text messages at any time by replying STOP to any message from us. You may also use other recognized opt-out terms, including CANCEL, END, QUIT, REVOKE, OPT OUT, or UNSUBSCRIBE.
After submitting an opt-out request, you may receive one final message confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from that messaging program unless you provide consent again.
Your SMS opt-out will not prevent Dreas Healthcare from contacting you through other methods when legally permitted or operationally necessary.
- HELP AND SUPPORT
Reply HELP to any message for assistance. You may also contact us at:
Phone: [OFFICE PHONE NUMBER]
Email: [SUPPORT EMAIL ADDRESS]
Website: [WEBSITE URL]
- MOBILE NUMBER PRIVACY
Mobile information, including telephone numbers and SMS consent records, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose information to service providers that assist us in delivering text messages, but only as necessary to provide those services and subject to appropriate confidentiality obligations. SMS consent records will not be shared with third parties for purposes unrelated to providing the messaging service.
Additional information regarding how we collect, use, and protect information is available in our Privacy Policy: [PRIVACY POLICY URL].
- CARRIER DISCLAIMER
Wireless carriers are not responsible for delayed, undelivered, or misdirected messages. Message delivery is subject to the effective transmission and service availability of your wireless carrier and is not guaranteed.
- SUPPORTED CARRIERS AND DEVICES
Participation requires a text-enabled mobile device and wireless service. Certain carriers, devices, or service plans may not support all messaging functions.
- HEALTHCARE AND EMERGENCY COMMUNICATIONS
Text messaging should not be used for medical emergencies or urgent medical concerns. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Standard SMS messaging may not always be secure. Do not send highly sensitive medical, financial, or personal information by text unless specifically instructed to use an approved secure method. Appointment-related text messages should not be interpreted as medical advice or a substitute for evaluation by a qualified healthcare professional.
- TELEPHONE NUMBER CHANGES
You agree to notify Dreas Healthcare if you discontinue or transfer the mobile telephone number enrolled in the program. You are responsible for opting out before relinquishing the number to another person.
- CHANGES TO THESE TERMS
We may modify these SMS Terms and Conditions periodically. Updated terms will be posted on our website with a revised effective date. Continued participation after an update constitutes acceptance of the revised terms to the extent permitted by law.
- TERMINATION
Dreas Healthcare may suspend or terminate its text messaging program, or an individual’s participation in it, at any time. Applicable provisions concerning privacy, disclaimers, and limitations will continue after termination.
- CONTACT US
Questions concerning these SMS Terms and Conditions may be directed to:
Dreas Healthcare
24060 Lorain Rd.
North Olmsted, OH 44070
Phone: (440) 779-4226
Email: dreashealthcare@gmail.com
